Refund Policy

Please review the URL, category, position, and amount before confirming a payment. Sponsored positions are purchased as digital placement, not as a promise of performance.

Generally non-refundable

Completed purchases are non-refundable for an incorrect URL, incorrect category, change of mind, loss of position, ranking changes, a destination that later goes offline, lack of traffic or conversions, or a violation of the Listing Rules.

Technical exceptions

We may investigate a refund only for a verified technical processing failure, a payment that was not successfully processed but was charged, or a duplicate charge caused by our platform. PayPal may also apply its own dispute and protection processes.

How to contact support

Send the PayPal order ID, the email used with PayPal, and a description of the issue to efrainvegam27@gmail.com. Do not send full card numbers or passwords. Requests are reviewed against our payment records.

Timing

Our webhook may take a short time to confirm a payment. A pending confirmation is not, by itself, a failed payment. Contact support if PayPal shows a completed payment and your listing has not been confirmed after a reasonable delay.